Warranty Claims will only be handled through SMIPL authorized dealers & will not be entertained directly by SMIPL at all. SMIPL reserves the right to carry out the replacement of the defective part with the same part manufactured by another vendor, which is also used by SMIPL. though claimed through SMIPL are subject to the acceptance of the respective manufacturers. Warranty Claims in respect of shock absorbers (front & rear), Speedometers etc. However SMIPL authorized dealer will give full assistance in taking up the claims with respective manufacturers.
Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and SMIPL shall not be liable in any manner to replace them. Customer produces the Owner's Manual in original, to enable SMIPL authorized dealer to verify ownership & service record.The expenses if any for bringing the affected motorcycle to SMIPL authorized dealer has to be borne by customer only. Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIPL authorized dealer with the affected motorcycle.The claim for ex-change (or) repair of parts shall be considered only when: Maintaining the service record given in the Owner’s Manual duly signed by SMIPL authorized dealer for each free and paid service availed.All Paid Services as per the given schedule.
0 kommentar(er)
